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Kornit Digital, a leading-edge company that develops manufactures, and markets state-of-the-art printing solutions for the textile, garment & apparel decorating industries looking for an Aftermarket Business Manager based in New Jersey.

This role reports directly to the COO. This role will be responsible for continuously growing the supplies (consumables), peripherals business, and increase service contracts penetration in the Americas region. This position has one direct report.

Main Areas of responsibility:

• Creating regional execution plan for achieving consumables and service business objectives

• Build and maintain positive customer relationships

• Interact directly with customers to educate them on our products and answer questions to maximize machine utilization.

• Closely engage with the regional partners/direct customers on the logistic/planning side

• Making sure that partners/customers place orders in a timely manner 

• Identify and flag opportunities and gaps of ink orders, etc.

• Support enforcement of the commercial ink policy

• Analyze consumption trends to enable Kornit and its partners a better planning

• Conducts weekly forecasts and predictions at the regional level 

• Lead the business analysis from the regional side: Ink Consumption, price elasticity, Impressions, Attached rate (contract), Discounts, , etc.

• Closely monitor ink consumption patterns

• working with multiple interfaces, inbound and outbound: sales, Operation, marketing, applications, etc.

• Bachelor’s Degree

• Proven work experience of at least 3 years in an aftermarket sales and service capacity

• 2-3 years of successful customer-facing and/or teleservice experience in a relative industry (Digital printing / Textile)

• High proficiency in MS Excel

• Solid presentation skills (internal and external)

• Resilience and an ability to work in a constantly changing and fast-growing work environment

• Ability to measure and analyze key performance indicators 

• High analytical skills and experience in complex business analysis

• Matrix management skills and managerial experience

Kornit Digital offers an outstanding compensation and benefits package, medical, dental, and life insurance; Investment Savings Plan (401K) with employer matching. 

Kornit Digital is an Equal Opportunity Employer and does not discriminate against applicants due to race, ethnicity, gender, veteran status, or based on disability or any other federal, state, or local protected class.