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Nice to meet you – we are Kornit Digital! 

A cutting-edge global company that develops, manufactures and markets state-of-the-art printing solutions for the textile, garment & apparel decorating industries is looking for a Software Implementation Engineer

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Reports to: Director of Applications 

Location: Manchester, United Kingdom 

What will you do? 

  • Capturing and clearly articulating requirements  
  • Work with the Solutions Architects team to develop solution specifications. 
  • Establish implementation capabilities and limitations, performance requirements and interfaces for the end user solution 
  • Draw on knowledge of our platforms, systems and workflow processes to deliver efficient solutions to meet our customer’s needs 
  • Carry out solution testing to ensure efficient onboarding processes for new clients; carrying out root-cause analysis to develop logical conclusions and suggest alternative configurations 
  • Resolve any client queries, taking ownership through to resolution 
  • Take overall ownership of solution implementation for assigned customer projects, ensuring timely and efficient communication and solutions are delivered to plan 
  • Coordinate and execute testing in concert with our customers to ensure successful implementation 
  • Create and maintain document management processes for all client-facing documents 

What should you have? 

Minimum of 5 years’ experience in: 

  • Technical Support, specialising in software and problem diagnosis 
  • Leading and planning technical software implementation engagements 
  • Knowledge of APIs and experience of software integration 
  • Working with customers to capture and define requirements 
  • Leading implementation activities 
  • Agile working practice, structured project management and communication 
  • Experience with project plan creation, management and tracking including dependencies, milestones and risk management