Back to Customer Success

In Kornit we truly believe you are the limited edition!

Every day we take the chance to re-invent, to create, to solve, to adapt, to improve and to conquer the unexpected. Our engagement drives us to change the way people are printing on textiles today and in the future.

You are invited to be part of it to #expressyourbest!

Kornit, the leader in on-demand textile production, is looking for young professionals with a good engineering background willing to contribute in transformation to the Fashion and Apparel industry. 

Field Service Engineer Germany (m/f/d)

Home Office

  • Reports to: Service Manager DACH
  • Direct reports: none
  • Based in: Germany

In this role, you will be one of the contact persons of our customers in Germany. You will be responsible for the installation of our new machines, holding maintenance trainings on customer side and creating remote diagnosis. you will be part of a team in a fast growing environment and help building sustainable business together with the regional Manager. You are actively shaping the form and the success of the business in Germany, one of our markets with the biggest potential. A great opportunity for you to grow both personally and professionally

·Kornit Digital, a leading-edge company that develops manufactures and markets state-of-the-art printing solutions for the textile, garment & apparel decorating industries looking for a Field Service Engineer

Your role:

  • Provide 1st level support to customers experiencing issues related to their Kornit printers and application software over the phone and using remote tools, e.g. remote controlling Kornit systems
  • Installation of new machines
  • On site repair
  • Apply upgrades and product modifications as implemented by the product line
  • Provision of scheduled maintenance
  • Liaise with the Service Coordinator and Remote Support Engineer regarding ongoing service cases
  • Document all activities using internal systems and tools, currently salesforce service modules

Your expertise:

  • Technical degree or equivalent experience in mechanical, digital, and electronic technology
  • First years of experience in field engineering positions servicing complex electro-mechanical devices
  • Knowledge of digital printing industry such as industrial inkjet technology, RIP/color management, experience in textile printing would be helpful
  • High travel activities, up to 80%, flexibility to travel upon request in DACH and Benelux (mainly in Germany)
  • Fluent in German, English skills on a business level


That defines you:

  • Excellent solution finding and interpersonal skills
  • Customer oriented
  • Team player – ability to work with multi culture environment (more than 38 different nationalities within Kornit´s family)
  • Passion for a sustainability


Have we sparked your interest?

If you recognize yourself in this profile, we would be happy to meet you!

Express your best and apply easily online with one click.

For more information, please visit our homepage on: www.kornit.com or www.kornit.com/de

#bondingmatters

Kornit is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, age, national origin, religion, sexual orientation, gender identity or disability.