In Kornit we truly believe you are the limited edition! Every day we take the chance to re-invent, to create, to solve, to adapt, to improve and to conquer the unexpected. Our engagement drives us to change the way people are printing on textiles today and in the future. You are invited to be part of it to #expressyourbest! Kornit Digital, the leader in on-demand textile production, is looking for an organized and experienced Remote Service Engineer (f/m/d) Location: Office Düsseldorf Reports to: Technical Manager What you can expect: We grow – +30% in permanent staff even through turbulent times We care – fully equipped Home Office kit and safe work environment We reward – attractive compensation package and profit sharing in shareholder program We celebrate – global company events global wellness program The chance to drive your own success story in an internationally successful company with sustainable prospects for the future Open corporate culture with a team oriented transfer of know how Variety of exciting challenges with ample opportunities for development and training through the Kornit Academy in a truly global landscape Flexible working hours Your impact: Provide professional 1st level technical support to customers experiencing issues related to their Kornit Digital printers and application software using remote tools Ability to trouble shoot and diagnose Hardware and Software faults Reporting and creating technical documentation for statistics Apply upgrades and product modifications as implemented by the product line Ensure proper escalations of cases, follow ups and updates Ensure continuous and professional communication in the team and with colleagues from other departments/areas of business Your expertise: Technical degree or equivalent experience in mechanical, digital and electronic technologyMinimum 3 years’ experience in a technical position servicing electro-mechanical deviceFlexibility to travel for on-site service visits up to 20%, when neededGood German and English skills are required, speaking additional languages (e.g. French, Spanish) are advantage That defines you:Analytical thinking skillsAbility to handle confident in a fast-paced environment Good interpersonal and communication skills Able to multitask, prioritize and manage time efficientlyPassion for a sustainability Have we sparked your interest?If you recognize yourself in this profile, we would be happy to meet you!Express your best and apply easily online with one click.For more information, please visit our homepage on: www.kornit.com or www.kornit.com/de#bondingmattersKornit is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, age, national origin, religion, sexual orientation, gender identity, or disability.