Nice to meet you – we are Kornit Digital! Kornit Digital (NASDAQ: KRNT) is a worldwide market leader in sustainable, on-demand, digital fashion and textile production technologies. The company is writing the operating system for fashion with end-to-end solutions including digital printing systems, inks, consumables, software, and an entire global ecosystem that manages workflows and fulfillment. Click to learn more > www.kornit.com Reports to: Business Application Manager Location: Park Afek, Rosh Ha’Ayin What will you do? Build and lead the CRM team which includes internal and external business application analysts and developers Continuous improvement of CRM tools and process Data Management – quality, Integrity, security and backup of data Management of supporting CRM application software as contact center and marketing automation Characterize and support the team with characterization of specific needs to existing processes or implementation of new processes Cooperate with IT Project Manager on implementation of CRM projects (planning milestones, communication to users, support after go live) Evaluate and prioritize CRM tasks and projects Support existing interfaces between the CRM and the organization’s systems Plan application upgrades and communicate them What should you have?Bachelor's degree in Industrial Engineering / Computer ScienceAt least 4 years of experience in Salesforce CRM in Service, Sales and Integrations to external systems (ERP, call center, marketing automation)At least 2 years of experience managing teamsStrong technical deployment experience of IT projects in CRM, Sales and Service (planning, development, testing, deployment, support and communicate)Knowledge and understanding of global processesExcellent analytical and hands-on problem-solving skillsOutstanding interpersonal and collaboration building skills, able to work well in a cross-functional, matrix management environmentGreat presentation skillsAbility to work in a dynamic and fast changing environmentExcellent EnglishExperience working with Lightning - an advantage