Nice to meet you – we are Kornit Digital! Kornit Digital is a worldwide market leader in sustainable, on-demand, digital fashion and textile production technologies. The Company is writing the operating system for fashion with end-to-end solutions including digital printing systems, inks, consumables, and an entire global ecosystem that manages workflows and fulfilment. Every day we take the chance to re-invent, create, solve, adapt, improve and conquer the unexpected. Our engagement drives us to change the way people print on textiles today and in the future. You are invited to be part of it to #expressyourbest! Click to learn more > www.kornit.com Reports to: Global Business Application Director Location: Park Afek, Rosh Ha’Ayin What will you do? Build and lead the CRM team which includes internal and external business application analysts and developers Continuous improvement of CRM tools and process Data Management – quality, Integrity, security and backup of data Management of supporting CRM application software as contact center and marketing automation Characterize and support the team with characterization of specific needs to existing processes or implementation of new processes Cooperate with IT Project Manager on implementation of CRM projects (planning milestones, communication to users, support after go live) Evaluate and prioritize CRM tasks and projects Support existing interfaces between the CRM and the organization’s systems Plan application upgrades and communicate them What should you have?Bachelor's degree in Industrial Engineering / Computer ScienceAt least 4 years of experience in Salesforce CRM in Service, Sales and Integrations to external systems (ERP, call center, marketing automation)At least 2 years of experience managing teamsStrong technical deployment experience of IT projects in CRM, Sales and Service (planning, development, testing, deployment, support and communicate)Knowledge and understanding of global processesExcellent analytical and hands-on problem-solving skillsOutstanding interpersonal and collaboration building skills, able to work well in a cross-functional, matrix management environmentGreat presentation skillsAbility to work in a dynamic and fast changing environmentExcellent EnglishExperience working with Lightning - an advantageDon't check all the boxes? Don't sweat it. We’re passionate about building a diverse team of humans and as such, if you think you've got what it takes in our passionate -and-fun, remote-friendly, fast paced environment—apply anyway. While we have a pretty good idea of what we need, we're ready for you to challenge our thinking on who needs to be in this role.KORNIT is committed to fostering a diverse and inclusive workplace and is proud to be an equal opportunity employer. We encourage people from all backgrounds to apply. We are committed to ensuring that our technology is made available and accessible to everyone. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law.