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Kornit Digital, a leading-edge company that develops, manufactures and markets state-of-the-art printing solutions for the textile, garment & apparel decorating industries is looking for a Salesforce Team Leader!

Reports to: Business Application Manager

Location: Park Afek, Rosh Ha’Ayin

What will you do?

  • Build and lead the CRM team which includes internal and external business application analysts and developers
  • Continuous improvement of CRM tools and process
  • Data Management – quality, Integrity, security and backup of data
  • Management of supporting CRM application software as contact center and marketing automation
  • Characterize and support the team with characterization of specific needs to existing processes or implementation of new processes
  • Cooperate with IT Project Manager on implementation of CRM projects (planning milestones, communication to users, support after go live)
  • Evaluate and prioritize CRM tasks and projects
  • Support existing interfaces between the CRM and the organization’s systems
  • Plan application upgrades and communicate them

What should you have?

  • Bachelor's degree in Industrial Engineering / Computer Science
  • At least 4 years of experience in Salesforce CRM in Service, Sales and Integrations to external systems (ERP, call center, marketing automation)
  • At least 2 years of experience managing teams
  • Strong technical deployment experience of IT projects in CRM, Sales and Service (planning, development, testing, deployment, support and communicate)
  • Knowledge and understanding of global processes
  • Excellent analytical and hands-on problem-solving skills
  • Outstanding interpersonal and collaboration building skills, able to work well in a cross-functional, matrix management environment
  • Great presentation skills
  • Ability to work in a dynamic and fast changing environment
  • Excellent English
  • Experience working with Lightning - an advantage